Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Every piece is handcrafted in small batches in Austin, TX using high-quality porcelain with mason stains. All items are made from porcelain clay, chosen for its strength, smooth finish, and refined look. Glazes and stains are food-safe, non-toxic, and applied by hand. Slight variations in color, marbling, and form are natural and part of what makes each piece one-of-a-kind.
Do you ship internationally?
Yes. International shipping rates are calculated at checkout. Please note that customs fees or import duties vary by country and are the buyer’s responsibility.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do you offer wholesale?
Yes, select items are available for wholesale partnerships. Please contact us for a line sheet and availability.
Can I request a custom order?
Custom orders open periodically depending on studio schedule. If you're interested, you can join the waitlist or reach out through the contact form with your idea.
Purposeful design
Our ceramics are crafted with clarity and intention, blending modern simplicity with meaningful utility.
Uncompromising quality
We obsess over craftsmanship to deliver pieces that are refined, resilient, and timeless.
Dedicated support
We value every customer relationship and are committed to exceptional service at every touchpoint.